Sydney deliveries made easy

Family-owned courier in Sydney, specialising in direct-to-customer deliveries. We offer real-time tracking, efficient routes, a seamless process, and service with a smile—loved by clients and customers alike.

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Fatboy Bikes PedL Oddprod EbikeBoys Voltario Secure Fire Protection

Read our customer stories

What makes us great

We focus on getting the fundamentals of last-mile shipping right

Agile
We're quick to adapt to your business needs, ensuring that your parcels are delivered on time, every time.
Affordable
Efficiency doesn't have to come at a high cost. We're committed to being cost effective, offering budget-friendly solutions without compromising quality.
Simple
Our process is straightforward, ensuring that you can focus on your business while we handle the logistics.
Quality customer service
Beyond delivering parcels, we're here to enhance your brand. Our commitment to customer excellence ensures that your brand maintains its image.
Client and customer tracking
You and your customers can track the delivery in real-time, giving you peace of mind and your customers a sense of security.
Flexible
We can adapt to your business needs, whether you're a business with regular deliveries or an individual looking to send a parcel.

What makes us different

We put your business first and allow you to focus on what matters

Other couriers

  • Unresponsive customer service contact
  • Unpredictable pricing with hidden extra fees
  • Service that puts that courier first
  • Slow-moving and rigid
  • Clunky, dated scheduling process

IncaPost

  • Dedicated, responsive customer service contact
  • Simple pricing with no hidden extra fees
  • Service that upholds your brand image
  • Fast-moving and flexible
  • Straightword scheduling process via spreadsheets
  • Software integrations via REST API

Our process

How we take you from enquiry to regular deliveries

Testimonials

We've worked with some great businesses

“IncaPost's friendly, accommodating service has been truly vital to our growth. Their punctual deliveries let us focus on customers, so we can expand confidently. Highly recommended.”

Oddprod
Kiran Kumar
Co-founder of Oddprod

“Since partnering with IncaPost, our customer experience in Sydney has significantly improved. Their ability to consistently deliver e-bikes across Sydney and NSW within 24-48 hours has helped us exceed customer expectations. The team has been flexible, responsive, and professional - exactly what you want in a logistics partner. We're especially impressed by their willingness to tailor pricing to suit our business needs. It's rare to find a delivery partner that truly understands the urgency and care required for products like ours. Highly recommended.”

PedL
Kuda Kwatara
Co-founder of PedL

“Excellent courier service! My items were delivered safely and on time, and the staff was courteous and helpful. Will definitely use again!”

Secure Fire Protection
Shila Nem
Manager at Secure Fire Protection

Frequently asked questions

Where do you deliver to?

We deliver to Sydney Metropolitan, Illawarra, Central Coast, Hunter Valley and Newcastle regions. We can also deliver outside of these regions on request.

Can I track my deliveries?

Yes, you can track your deliveries in real-time through our client portal. We also send notifications to recipients with a tracking link.

Are goods insured while in transit?

Yes, all goods are insured with general insurance at no extra cost.

Do you offer pickup services?

Yes we do.

What is the payment structure?

For regular clients, invoices are sent on the 1st of each month for the previous month's deliveries. For one-off clients, the invoice is sent after the delivery is completed.

Get in touch for a free, no-obligation quote

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